Employees who are trained on the products offered as well as how to sell them, are going to increase profits. Many customer facing employees don’t feel confident because they haven’t been given the tools they need to do their job. By training employees on how to deal with an upset customer, or how to up-sell, they will feel confident in their customer interactions.
eLearning modules like Pricing Flashcards, Customer Service, Build The Combo, and Upselling, are just a few ways employees can become more confident and skilled in their job. These modules help them to recommend the best products to customers and increase sales for the theatre.