NCG-U was created to help standardize training across 25 NCG Cinemas locations
In the summer of 2017 NCG Cinemas was experiencing rapid growth. They were prepared to open many new theatres expanding into multiple states, with plans to grow even more in the coming years. At the time, employee training and onboarding had been led by managers in person at the theatre. Inconsistencies and lost productivity were common from location to location without a standardized training process; for which there was now a critical need. They were also in need of revitalized learning content and internal brand awareness to prepare their employees for the inevitable emerging growth.
“To me, this is a must-have. It’s been so valuable to us and I would recommend it to anyone that is considering growing their company, going into new markets. They bring along your culture … your training in a standardized format… We saw the benefit immediately in existing locations we’ve had for 25 years. We saw the level of training go up, the level of culture go up … I’d highly recommend it.”
– Jeff Geiger, Owner of NCG