Theater Employee Onboarding: The Power of a Custom Welcome Series

February 23, 2024

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Theater Employee Onboarding: The Power of a Custom Welcome Series

February 23, 2024

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Get To Know Us!

CineTRAIN offers a unique and proven process that can assist you with your theater employee onboarding. This results in decreasing the time and cost of employee training, encouraging employee retention and engagement, providing a memorable guest experience, and even boosting revenue at the point of sale. We provide interactive eLearning modules that ensure your team members are competent, confident, and set up to successfully reflect your company’s values in their work each day.

3 Pillars of Employee Engagement

Before we talk more about our Welcome Series and how it can add value to your company culture and training techniques, let’s look at an important piece of how we structure each and everything we do to ensure success: The 3 Pillars of Employee Engagement.

cinetrain's 3 pillars of employee engagement

What is the Welcome Series?

The Welcome Series is a part of our Brand Story package. This package includes not only access to all of our training modules, learning management platform with reporting, and customization to your brand’s media within these platforms, but also a video series showcasing your unique brand identity and day in the life working at your theater.

This series is filmed by us at CineTRAIN and captures cinematic 4K resolution b-roll, photos, and team member interview footage needed to produce all four custom Welcome Series videos and to customize all training media. Our team travels to your preferred location(s) for a two-day production that yields this integral part of showcasing your company culture to new employees during theater employee onboarding.

Breaking Down The Final Product

Once we capture your footage, we will produce four customized videos that will help to support employees’ continuous development. These include:

Greetings & Company Culture: A live-action video featuring interviews with employees and company leadership that highlights and promotes the work environment and culture of your theater. This is used in both onboarding as well as attracting new applicants.

Your First Day of the Job: Our research found that many new employees were overwhelmed on their first day to work at the movie theater, as would be expected from those who are typically new to the workforce. This short video gives critical pieces of information to prepare the learner for what to expect on their very first day of work at the theater.

Day in the Life Series: Similar to the First Day on the Job video, this series (2 videos) is intended to give new employees a clear idea of the actual job duties and responsibilities of working at the theater. In each video, we meet an actual employee from your theater who describes and demonstrates the role, what the job entails, why it is important to the company overall, and the positives and excitement around working for the theater.

Check out this example from Emagine Entertainment:

Why is the Welcome Series Valuable to Your Theater Employee Onboarding

Custom videos are an ideal way to convey the culture of your theater to new and existing employees during theater employee onboarding. The personalized videos that we create express your theater’s values and most important competencies. Within our web platform, new employees can watch these videos before their first day to help them feel more comfortable and familiar with their new job.

Encouraging your employees to be excited about their role as well as feel inspired to work as a part of your team is key to not only setting your team members up for success but also maintaining the talent that you have invested in. Highlighting what makes your theater unique is an incredible marketing tool. We want to help you make your team feel like a family. Ultimately, an investment in your company culture and brand identity is crucial to achieving the long-term goals of your company.

“When employees feel that way about their organization, they work better, they work harder, they care about their role, they care about their teammates, they care about the brand.”

HEATHER MORGAN – Chief of Staff and Strategy, Alamo Drafthouse,
on the power of creating employee loyalty through your unique company story

“When employees feel that way about their organization, they work better, they work harder, they care about their role, they care about their teammates, they care about the brand.”

HEATHER MORGAN – Chief of Staff and Strategy, Alamo Drafthouse,
on the power of creating employee loyalty through your unique company story

FAQs

What does the Welcome Series process look like and how long does it take?2024-03-21T14:47:32-04:00

Our Welcome Series Process:

  1. Discovery – We get to know your team and organization, your story, values, and what you want to communicate to your people.
  2. Filming – Our team comes to you. Throughout 2-3 days, we visit your most important sites to interview your team, and capture 4K video and drone footage, and high-quality photography stills.
  3. Finalizing – Over the following 5 – 8 weeks, our team creates story, rough, and final cuts for your key stakeholders to review and offer feedback. We finalize when you are 100% satisfied.
  4. Rollout – Finally, we roll out your custom series on your LMP for all new and existing employees, offering lasting value as you continue to onboard, train, and inspire your people.
What is the Welcome Series?2024-03-21T14:53:37-04:00

The Welcome Series is a video series showcasing your unique brand identity and day in the life working at your theater. It is an integral part of showcasing your company culture to new employees. The Welcome Series is part of our Brand Story package. This package includes access to our full training library, a custom learning management platform with reporting, and customization to your brand’s media within these platforms.

What is the cost of the Welcome Series?2024-03-21T14:32:25-04:00

The Welcome Series is included in our full Brand Story package; priced at $25,000. The Brand Story package also includes everything in our Ready to Launch and Basic Customization packages.

Will we receive usable copies of the videos for our marketing, and if so, what format do they come in?2024-03-21T14:33:37-04:00

Absolutely! Our team will send you hard copies of each high-quality video file for unrestricted use. The standard format is an MP4 file in full HD (1920 x 1080), but we can accommodate different formats based on your specific needs.

Where and how are these videos utilized?2024-03-21T14:48:40-04:00

Your finalized welcome series videos are stored on your customized CineTRAIN LMP. While our standard approach integrates the video series into an onboarding module for new employees, we can arrange them in a way that best suits your organization.

Can we request customized packages beyond the standard Welcome Series?2024-03-21T14:50:12-04:00

Certainly! We can tailor our welcome series package to match your organization’s needs perfectly. Reach out today for a free estimate and to explore our personalized offerings.

“…there’s tens of thousands, maybe hundreds of thousands of savings if you actually retain people that believe in your core values.”

Rich Daughtridge
CEO Warehouse Cinemas

“…there’s tens of thousands, maybe hundreds of thousands of savings if you actually retain people that believe in your core values.”

Rich Daughtridge
CEO Warehouse Cinemas

Ready to learn more?

Want to learn more about how a Custom Welcome Series can help you improve theater employee onboarding and set up your employees and your theater for success?

Ready to learn more?

Want to learn more about how a Custom Welcome Series can help you improve theater employee onboarding and set up your employees and your theater for success?

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